Omet announces Nova App

Omet has released a new remote service app, called Nova, for use with its range of flexo label and packaging presses.

Marco Calcagni, sales director for Omet, showing how easy it is to access the cylinders on an Omet X7.

It’s managed directly from Omet’s offices and can be used to help local operators find and fix problems. Antonio Muraca, Omet’s Assistance manager, explains: “Thanks to Nova, over the recent months we have been able to solve customers’ requests in all continents without the physical presence of our technicians. We managed to carry out maintenance and complete replacement of machine parts, virtually guiding the staff on site.”

Omet says that it had started developing the system before last year’s pandemic took hold, and then fine tuned it during the year. It works in up to 64 languages, and is available for both Android and iOS devices.

Marco Calcagni, Omet’s sales director, commented: “The Nova App is already active globally and represents a revolution for the world of assistance. With the pandemic underway, it becomes the key to manage any type of remote technical intervention, from installation to fault repair, without any delay or loss of effectiveness. However, Omet does not consider it a simple goal, but the first step towards an even more ambitious goal of 24-hour assistance.”

It can be used with any Omet press and will be included in all new sales contracts. You can find further details from omet.com.


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