Xeikon announces Star training program

Xeikon has announced a new training program, Star, that will combine all its training expertise into a single initiative. It’s aimed at Xeikon press operators to help them fully optimize the performance of their Xeikon solution.

Frederik Vervenne, Xeikon’s vice president services, explained: “It will also offer a more focused approach to Xeikon training options building up to an ‘Expert’ status upon full completion of the program.”

There are six different elements starting with Basic Operator Training and including workflow training on the X800 DFE, going up to Advanced Color Training. There’s a Star awarded for each stage completed, which builds up to a complete certificate.

The program itself will be continually assessed by the Xeikon team to ensure its effectiveness. Vervenne adds: “We have developed customer surveys for every class. This will help us track immediate response rates. We will also continue to measure service calls and prints volume so that we know that the classes are working and what the customers like or dislike about them.”





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