Heidelberg and USU expand big data project

Heidelberg previewed its plans for a range of data-based services under the umbrella title of the Heidelberg Assistant customer portal at Drupa. The service is underpinned by a big data platform developed with USU Software AG, with Heidelberg now announcing that it will extend its partnership with USU.

Harald Weimer, the Heidelberg board member responsible for sales and services, explains: “It won’t be enough in the future to just offer good service. Instead what we need to be doing is looking ahead to prevent machine-related interruptions of production and optimally planning maintenance. How can we do this? By evaluating daily information supplied by the status data of the machines in question. In doing so we transform big data into valuable smart data that we can then use to develop smart services and increase our customers’ productivity.”

Heidelberg is currently using the USU Industrial Smart Services cloud, developed with open source components. This is a powerful complex event processing engine that works in combination with a rule editor and machine learning components.

It’s used to process historical data in order to identify unfamiliar failure patterns but can also integrate new data and it’s possible to tailor analytics to machine and plant engineering. This could include, for example carrying out correlation analyses, cluster analyses, detection of trend changes, prediction, and anomaly detection.

For now Heidelberg has two main services based on this technology. Predictive Monitoring involves evaluating the machine data in order to identify emerging faults early on and avoid them through planned service. Performance Plus is a consulting service aimed at improving the entire production environment by analyzing and constantly monitoring both technical and process data using big data analytics.

A further element is Heidelberg’s Remote Services, which draws information from the 10,000 machines and 15,000 Prinect software modules that are currently connected and supply a pool of data that Heidelberg uses to understand how its products are being used in the field.

Henrik Oppermann, business unit manager at USU, concludes: “Further intensification of the cooperation will provide the basis for further expansion of the service business models at Heidelberg.”




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