Xerox unveiled a new inkjet printer, the Rialto 900, at this week’s Hunkeler Innovation Days. We first saw this printer at the last Drupa show as the Project Genesis concept on the Impika stand and its now become the first jointly developed product since Xerox bought Impika. Continue reading “Xerox launches Rialto 900 compact inkjet”
Xerox has bought Consilience Software, a workflow software company based in Austin, Texas. Consilience’s proprietary Maven Case Management System uses data and process analytics to help government agencies extract more value from their information. Continue reading “Xerox buys social services workflow company”
XMPie, which is now owned by Xerox, has released updates to its variable data program, PersonalEffect, and its web-to-print solution, uStore. Continue reading “XMPie updates personalisation solutions”
Xerox has opened a new demo centre, the Impika Inkjet Innovation Centre, in Aubagne in southern France as part of a move to raise the profile of its subsidiary, Impika. Continue reading “Xerox opens European inkjet centre”
Ursula Burns, chair and CEO of Xerox, used the company’s annual shareholder meeting to describe the document technology business as “the foundation that enables our future growth”, and the services business as “our engine for increased revenue”. Continue reading “Xerox outlines growth strategy”
EFI has developed not one but two Fiery digital front ends for the new Xerox Versant 2100 printer. Continue reading “EFI announces two DFEs for new Versant”
Xerox has announced a new press, the Versant 2100, said to be a brand new platform. Continue reading “Xerox releases new production printer”
Xerox has reported its earning for the first quarter of this year, which show a slight downturn in revenue at $5.1 billion, two percent lower than the first quarter of last year. Continue reading “Healthcare dents Xerox profits”
Xerox has signed an agreement to buy the German-based company Invoco Holding GmbH once the customary closing conditions have been met. The move will strengthen Xerox Europe with German language customer care services, and give Xerox the chance to sell its solutions to Invoco’s existing customers.
This acquisition follows Xerox’s similar customer care acquisitions in the European market, including Unamic (Benelux region) in 2011, and both WDS (U.K.) and XL World (Italy) in 2012. The Invoco management team will remain unchanged and continue to be led by Rainer Diekmann, Invoco’s chief executive officer. After closing, the company will go to market as ‘Invoco, A Xerox Company’. Headquartered in Hamburg, Invoco’s 1,800 employees offer deep expertise in the cable industry allowing Xerox to add to the suite of industries where it leads in customer care, including telecom, transportation, technology, retail, and travel.
“Invoco will blend seamlessly with our current operations as we expand our BPO footprint in Germany and execute our European customer care strategy,” Simon Verzijl, group president of Xerox’s commercial business process outsourcing in Europe. “Together our goal is to expand service and capability across Europe to new and existing local market and multi-national clients.”