Ricoh has opened a new European Ink Jet Technical Centre at its Telford, UK plant to support the growing demand for its industrial ink jet print heads. It offers localised technical support for OEM ink jet innovators across the European, Middle East and Africa regions. It has laboratories for providing internal testing, evaluation and external training. They are fully equipped to assist integrators with their design, evaluation and validation of Ricoh’s Ink Jet components – from product development through to the subsequent product introduction – for wide format graphics, direct to garment, 3D printing and other industrial applications.
Ricoh’s technical team will also assess jetting characteristics, component application compatibility and fluid performance – allowing customers to have their fluid tests performed locally. In addition to the technical support and business development teams, chemists as well as mechanical and electrical engineers will be based at the centre to support customer projects.
Graham Kennedy, Business Development Manager, Industrial Print, Ricoh Europe, says that there is a pressing need to provide more localised support to the region: “We are excited about the possibilities, whether that is to see our print heads being used in functional prototyping and advanced additive manufacturing, or to produce bespoke clothing on demand or to support the graphics and signage needs of the future.” He adds: “Crucially, this allows our clients to realise their ideas quicker and subsequently bring their products to market in a faster and more efficient manner. The establishment of the support centre ensures we are responsive to their needs and complements our existing support facilities throughout the region.”